One of the questions I get asked frequently is how to track comments on Instagram. If you have an active Instagram account with numerous and frequent notifications, staying on top of your comments can be difficult.
Within the Instagram app, you will only see your latest 75 notifications. So, if you have an active account, and receive a lot of likes, comments, and new followers, you can easily lose track of your audience's comments.
Fortunately, there are three tools that I want to tell you about that can help you monitor your comments on Instagram.
If you've read my blog posts on Instagram, you know I am a big fan of Iconosquare (formerly Statigram) for Instagram stats and information on your account. I've written about using Iconosquare previously. It is a free desktop tool and gives you a ton of insight to see success with your Instagram strategy.
But it also allows you to manage and monitor your Instagram account. And if you go to the "Manage" tab at the top of the page, you can see all the latest comments on your posts. The notification bubble will also show you how many "new" comments you have.
Posts with new comments will show a bubble with the number of new comments and all unread comments will have a blue dot next to the them.
You can read, delete, and respond to comments directly from the Iconosquare site.
The downside to this tool though, is that it only shows you the last 5 posts that have received recent comments.
One of the best tools to manage Instagram comments is Hootsuite. Although Hootsuite doesn't allow you to post to Instagram, you can view your feed, and manage other aspects including comments. You can read more about my thoughts on using Hootsuite to manage Instagram in this post.
Within the Hootsuite dashboard, you can add the Instagram app which will add a new stream to your dashboard. To track your comments, select the "My Photos" button from the stream options (it looks like a business card). This will list all of your posts in the stream so that you can see the comments and likes for each one. To update the stream, hit the refresh button and new comments will populate.
You can respond to comments directly from Hootsuite as an easy way to manage comments and engage with your audience.
There are, however, no notifications or ways to determine how many new comments you've received or on which posts they were made.
I don't know the exact number of posts that Hootsuite will display in the feed but it is a lot more than what you'll get from Iconosquare so this is a good tool for highly active accounts.
The tool formerly known as Webstagram has changed their name to Websta. This tool will allow you to view your posts, much like the Hootsuite app, to see your engagement. You can see likes and comments made on each post and respond to them directly from within Websta.
Click on the "My Posts" tab once logged in to view all of your Instagram posts.
Like Hootsuite, though, Websta will not provide a notification or other means to determine which post received new comments or how many new comments you have. It does allow you to go back into your stream pretty deep so that you can keep track of many posts.
While I realize none of these tools is perfect, they do offer more management for busy Instagram accounts than the Instagram app itself. And there are other tools and apps out there that will offer similar features or options for tracking comments on Instagram. These are just the three that I am familiar with and trust.
If you know of an app or tool to track comments on Instagram, please let us know in the comments below.