The latest big trend on Facebook is Facebook groups. If you haven't heard, it's what everyone is talking about - including Facebook.
Mark Zuckerberg wants to build communities through Facebook. And to do that, he's encouraging us to use Facebook Groups. He believes groups are the key to building those communities - a place where like-minded people or people with a similar interest, can gather.
For a little history, Facebook groups launched in 2010. In 2014, Facebook launched their mobile app for Facebook groups. And in 2017, Facebook rolled out the ability for Pages to be able to post to and link to Groups they admin. Today, it is reported that more than a billion of Facebook's 2 billion users are members in groups.
There is no question that Facebook is pushing towards more Group capabilities.
And, let's face it, if you've been an admin on Facebook for more than 5 minutes, you know why everyone "loves" groups. Facebook page reach is declining, that we all know. And when you're in a group on Facebook, you see when your friends comment or engage on group posts. You probably also get a bunch of notifications for the groups you're in.
As a user, you see a lot more from the groups you're in than from the pages you follow. As a marketer, having the ability to reach more people and get more views on your content is a great thing!
I've debated this with clients in the past where they wanted to put more focus on building groups and not bother with their Facebook business page anymore. Is there a right answer? Not necessarily - as with most things in social media, it depends. And that's even more of a debate with the direction Facebook is pushing us now...
Let's take a quick pause as the cynic in me comes out to discuss why Facebook is putting so much power in Groups.
While I don't doubt Mark Zuckerberg's altruistic intentions to bring the world closer together, I also don't doubt his need to drive revenue for one of the largest businesses in the world.
It has been widely reported that Facebook is running out of ad space in the news feed. Crazy, when you realize how few businesses are actually advertising on Facebook. But, apparently true, nonetheless. Of course, they are pushing ads on Instagram, which is opening up more opportunity for Facebook revenue. But let's assume that will get saturated soon too (if you've spent time on either Facebook or Instagram, you know you see plenty of ads).
So, where or where could Facebook drive users and then push more ads? Oh my, why Groups, of course!
Yes, I genuinely believe this is the real reason for the shift and directional pull to Facebook groups. It's all about revenue and pushing ads.
That being said, is it worth it for you to jump on this whole Facebook group bandwagon?
I'd be lying if I told you it was irrelevant.
If Facebook is pushing Groups, they're gonna keep pushing. And those who are using Groups will be the ones getting more reach, more exposure, more engagement, and more conversions. It's inevitable.
You can resist and hold on to your dear beliefs that your Facebook Page is the backbone of your strategy (for the record, I still think you should have a consistent presence on your page), but if you don't embrace groups, you will be missing out in the long run.
Look, we always say it's never too late to get started with social media. Whether it's a certain platform or a technique. The thing is to be there. And that's true.
But, what if your competitors jump on the whole group thing while you wait in the wings? After 6 months you give in and get going with your own group. They have 6 more months of reach and engagement to build on, and you're just starting fresh.
Not to mention, where will groups be in 6 months? Will their reach start getting limited too as the saturation begins to peak? And now you're starting out at a disadvantage. When all those who jumped on this trend now could ride the wave of Facebook boosting reach and exposure to draw us all in.
You know I always shoot you straight, and I'm not gonna lie when I tell you the last thing I want to worry about is another strategy for another branch of Facebook. Creating content and managing another group does not sound appealing to my limited hours of availability each day.
But for those who are using groups effectively, they are getting real results. They're getting the engagement, the conversations, the community, AND the conversions.
It's not quite the Facebook of old, but it sure is a lot better than your page reach and engagement.
So, are Facebook groups worth it? Yes, they most likely are.
And with that, I will shamelessly plug my new Facebook group - Jenn's Trends in Social Media - where you can request to join me and a bunch of other marketers as we share all the news, updates, and information relevant to the changes in social media daily.
I started a group from scratch a few months ago for the community I live in as a test. It is going gangbusters. This blog is RIGHT on!
That’s awesome, Julie! I’m so glad it’s beneficial for you too 🙂
Very much helpful. Thank you so much.
Thank you Roquelin. I’m glad you found it helpful.
One of the most common misconception I find among my clients (SMBs) is the view that FB in whatever shape or form is a tool to increase sales. To the best of my knowledge, there is no credible study that actually supports this. FB can be one part of the digital strategy, which is one part of a business’ promotion strategy, which in turn is just one part of a marketing/sales strategy. So for starters FB has a tiny share of the overall effort to promote a product or service, which means its overall impact is tiny. FB can be a useful tool to maintain or improve business relationships with customers. Perhaps it can even help develop them. Lastly, the question needs to be ask what the ROI is for the TIME a solopreneur might spend on social media/FB.
YES! This is definitely something a lot of business owners want but don’t understand the commitment and long term value that comes from FB (or any social media) – it’s not an overnight success tool to drive tons of revenue.
Still I am not sure about the real usage of groups compare to page. Let us see how will it perform after linking it with the page.
Yes, I would be curious to see if that helps you. Groups, in general, tend to get more reach, and therefore engagement. But it takes time to build up a presence and a community within the groups.